3DS Error Codes - Kushki Docs

Transactions declined by security rules in Kushki will have a K322 code as generic response. In case the 3DS authentication fails, in your Console you will be able to consult in the transaction module the reason for declination by opening the transaction detail which will have a declination subcode K325.

Follow the instructions below to view the 3DS authentication details:

Go to the Transactions>>Cashouts module.

Use the available filters to search for the desired transaction.

Click on the transaction. The Transaction Detail window will open.

The Authentication details section will appear at the bottom of the detail. From there you will be able to view the reason for the declination.

The following GIF will walk you through the authentication detail review process:

Authentication error code	Description
K325	Authentication failed - Card is not participating in 3DS program
K325	Authentication failed - Incomplete information
K325	Authentication failed - Invalid information
K325	Authentication failed - System Error
K325	Authentication failed - Abort
K325	Authentication failed - Incorrect OTP or Authentication window closing on challenge
K325	Authentication failed - Failed to respond to challenge
K325	Authentication Failed - System error due to time out