Cancel a payment request

November 14, 2025

It is possible to cancel a payment request, as long as it is still pending processing (the status must be CREATED).

Request Data Model

These are all the parameters you can configure when making a request.

Property	Type	Required	Description
`uniqueReference`	String	Yes	Reference number sent in the charge request.
`serialNumber`	String	Yes	Terminal serial number.

Request

{
  "uniqueReference": "1234555",
  "serialNumber": "PBN7233T31647"
}

Response

If the response is correct, you will receive a 201 status with the message “La petición de cobro ha sido cancelada exitosamente” (The charge request has been successfully canceled).

In case of error, for example if the charge has already been processed, you will receive a 422 code and a response like the following:

{
  "message": "No se puede realizar la cancelación de la transacción",
  "creationDate": "2024-09-19T19:00:00-06:00",
  "transactionID": "abc676",
  "updateDate": "2024-09-19T19:00:00-06:00",
  "status": "APPROVED"
}