Split payment on the terminal
Divide a sale amount into several consecutive payments from the terminal, in equal or custom parts, each with its own card
Split payment lets you divide a sale amount into several consecutive payments, so different people can cover one check with different cards. It is the standard flow at restaurants when several diners split the bill.
Each payment in the series is processed as an independent transaction: it has its own card, its own tip, its own Ticket # and its own receipt.
Before you start
Step 1 β Start the operation
From the Home tab, tap Split Payment in the operations menu.
Step 2 β Enter the total amount
The terminal shows the numeric keypad with a Split Payment header. Enter the full amount of the check, not the amount of an individual payment, and tap the confirmation button.
Step 3 β Choose the division type
With the amount already entered, the app shows three options. Select one and tap Confirm.
| Option | What it does |
|---|---|
| Pay in Full | Charges the whole amount in a single payment. Equivalent to a regular sale |
| Equal Split | Divides the total across the number of payments you choose |
| Custom Split | Not available in this version |
Step 4 β Set the number of payments
When you choose Equal Split, the app shows the Number of Payments screen. As you raise the number, the app recalculates the value of each payment: Use the β and + buttons to set how many payments the check is divided into.
The header updates in real time and shows how much each payment comes to. With a single payment, the amount is the full check:
Tap Confirm to continue.
Step 5 β Charge each payment
Each payment follows the same cycle as a standard sale: tip β installments β card. See Process a payment for the detail of every screen.
The difference is that the cycle repeats once per payment, and the header shows which one you are on β for example 1 of 3 payments β so the cashier does not lose track.
If the transaction is approved, the app generates the receipt for that payment and moves automatically to the next one in the series.
Step 6 β Repeat until the total is covered
The Step 5 cycle repeats for every pending payment. The header counter advances β 2 of 3, 3 of 3 β until the full check amount is covered.
What gets recorded
| Item | Scope |
|---|---|
| Ticket # | One per payment in the series. There is no single Ticket # for the whole check |
| Receipt | One per payment, with its amount and its tip |
| Sales List | Each payment appears as an independent transaction |
| Tip | Recorded per payment, as a separate field |
If a payment is declined
The decline affects only that payment. Payments already approved in the series remain valid and are not reversed automatically.
- Ask the customer for a different entry method or another card.
- If the customer cannot pay their share, work out with the rest of the table how to cover the outstanding balance.
- If you decide to abandon the operation, remember that payments already charged require an individual refund.
Process a payment
Review the standard sale flow, which shares the tip, installment and card presentation steps.
Refunds and Auth & Capture
Learn how to refund an individual payment from a split check.
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