Split payment on the terminal

Divide a sale amount into several consecutive payments from the terminal, in equal or custom parts, each with its own card

Split payment lets you divide a sale amount into several consecutive payments, so different people can cover one check with different cards. It is the standard flow at restaurants when several diners split the bill.

Each payment in the series is processed as an independent transaction: it has its own card, its own tip, its own Ticket # and its own receipt.

Before you start

Step 1 β€” Start the operation

From the Home tab, tap Split Payment in the operations menu.

Pago dividido inicio

Step 2 β€” Enter the total amount

The terminal shows the numeric keypad with a Split Payment header. Enter the full amount of the check, not the amount of an individual payment, and tap the confirmation button.

Ingresar monto pago dividido

Step 3 β€” Choose the division type

With the amount already entered, the app shows three options. Select one and tap Confirm.

Tipo de division

OptionWhat it does
Pay in FullCharges the whole amount in a single payment. Equivalent to a regular sale
Equal SplitDivides the total across the number of payments you choose
Custom SplitNot available in this version

Step 4 β€” Set the number of payments

When you choose Equal Split, the app shows the Number of Payments screen. As you raise the number, the app recalculates the value of each payment: Use the βˆ’ and + buttons to set how many payments the check is divided into.

The header updates in real time and shows how much each payment comes to. With a single payment, the amount is the full check:

numero de pagos

Tap Confirm to continue.

Step 5 β€” Charge each payment

Each payment follows the same cycle as a standard sale: tip β†’ installments β†’ card. See Process a payment for the detail of every screen.

The difference is that the cycle repeats once per payment, and the header shows which one you are on β€” for example 1 of 3 payments β€” so the cashier does not lose track.

If the transaction is approved, the app generates the receipt for that payment and moves automatically to the next one in the series.

Step 6 β€” Repeat until the total is covered

The Step 5 cycle repeats for every pending payment. The header counter advances β€” 2 of 3, 3 of 3 β€” until the full check amount is covered.

What gets recorded

ItemScope
Ticket #One per payment in the series. There is no single Ticket # for the whole check
ReceiptOne per payment, with its amount and its tip
Sales ListEach payment appears as an independent transaction
TipRecorded per payment, as a separate field

If a payment is declined

The decline affects only that payment. Payments already approved in the series remain valid and are not reversed automatically.

  1. Ask the customer for a different entry method or another card.
  2. If the customer cannot pay their share, work out with the rest of the table how to cover the outstanding balance.
  3. If you decide to abandon the operation, remember that payments already charged require an individual refund.
Process a payment

Review the standard sale flow, which shares the tip, installment and card presentation steps.

Refunds and Auth & Capture

Learn how to refund an individual payment from a split check.