Terminal Setup
Configure refunds, users, language, receipts, split payments, and tips
Configure refunds, users, language, receipts, split payments, and tips — all from one place.
Access it by tapping the Settings tab in the top navigation bar. You will find six independent modules.
Refund Settings
Controls whether cashiers can process refunds from the terminal and whether they require supervisor authorization to do so.
| Parameter | Description |
|---|---|
| Enable Refunds | Turns the ability to process refunds from the terminal on or off. |
| Require Supervisor Approval | When active, the cashier must enter administrator credentials to confirm each refund. Recommended for merchants with multiple cashiers. |
User Management
Create and manage the cashiers who can log into the terminal. Each cashier has their own name, PIN, and access level.
Add a cashier
Tap Add User at the bottom of the screen and fill in the fields:
| Field | Description |
|---|---|
| Name | Cashier’s name. Appears in reports filtered by employee. |
| PIN | Personal numeric code to log into the terminal. |
| Administrator Access | Grants access to Settings and the ability to authorize refunds. |
Tap Add User to confirm.
Language
Changes the interface language for all terminal users. Available in English, Spanish (active by default), and Portuguese. The change takes effect immediately and only one language can be active at a time.
Receipt Settings
Defines whether the terminal prints receipts automatically after each payment and how many copies it generates.
| Parameter | Description |
|---|---|
| Enable Receipts | Turns automatic printing on or off at the end of each payment. |
| Number of copies | How many receipts to print per transaction (default: 1). |
| Customer Copy | Prints only the copy intended for the cardholder. |
| Merchant Copy | Prints only the copy for the merchant’s records. |
| Both | Prints both copies for every transaction. |
Tap Save and Apply to confirm the changes.
Split Payment Settings
Enables the Split Payments flow. Split payments allow a transaction to be divided and distributed across two different accounts in a single charge, using a predefined percentage, a fixed amount, or a combination of both.
Tip Settings
Defines how tip options are presented to the customer during the payment flow. The administrator chooses the type and configures three quick options.
Tip type
| Type | Description |
|---|---|
| Percentage | Options are calculated as a percentage of the sale amount (e.g. 10%, 15%, 18%). Useful when the tip varies based on the total. |
| Fixed amount | Options are values independent of the sale total (e.g. $5, $10, $15). |
Quick options
Configure three values that will appear as buttons on the cashier’s Add a Tip? screen. In addition to these three options, the customer will always see Custom (free amount) and No Tip.
Use Preview to see how the options will be displayed before saving. Tap Save and Apply for the changes to take effect.
Process a payment
With the terminal configured, review the complete card payment flow.
Refunds and Auth & Capture
Learn how to process refunds and manage pre-authorizations from the terminal.
Colombia
Ecuador
Mexico
Peru